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Get help with PinPath
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If you need help or have questions about PinPath, we're here to assist you.
Frequently Asked Questions
How do I save a location from Instagram or YouTube?
Simply copy the URL from Instagram or YouTube and paste it into PinPath. Our system will automatically extract location information when available.
Can I share my trips with friends?
Yes! You can create folders and trips, then share them with friends and collaborators. They'll be able to view and contribute to shared collections.
How do I organize my saved locations?
You can create custom folders to organize your pins by trip, destination, or any category you choose. Pins can be added to multiple folders.
Is my data secure?
Yes, we take security seriously. All data is encrypted in transit and at rest. Check our Privacy Policy for more details.
How do I delete my account?
You can delete your account from the Settings screen in the app. This will permanently remove all your data. Please note this action cannot be undone.
Report a Bug
If you encounter a bug or technical issue, please email us at support@pinpath.app with details about the problem and steps to reproduce it. Include your device model and OS version if possible.
Feature Requests
We love hearing your ideas! Send feature requests to support@pinpath.app and let us know how we can make PinPath better for you.
Still need help?
We're here to help. Send us an email and we'll get back to you as soon as possible.
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